Wednesday, July 20, 2011
Great Scott!
After the first couple of days Oskar was having some brake issues. We stopped by the SRAM tent and they were not helpful at all...Apparently they are much better in the US! By chance we stopped at the Scott tent and Oskar asked if they could fix it. They said yes and that it would be ready later in the evening (even though they had 100+ bikes that they were working on). He went back and they had it done, they only charged him 10 Euro and they had replaced the rear brake pads as well! Today we found out that as long as you have a Scott they will clean it up and check it over for free every night! That is some seriously awesome service! It looks like on top of having great products they have great service. Yet another reason to consider buying bikes from them. We are on our way now to pick our bikes up. I can't believe how awesome they are.
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